Before you fill out a Payment Request Form (PRF) or request for our services, we advise that you do your due diligence.
You must know educational institutions, agencies, airlines, hotels, the merchant, or the person you are making payment to.
MrPayer.com will not be held liable for payment requests that have been completed at our end, only to find out that it was sent to a wrong entity.
We advise that you double-check the legitimacy of the beneficiary before you put in a payment request.
You can do this by research and contacting agencies for inquiries. This is the best way to protect yourself from being scammed.
Once you request for a service on our website, we ask that you double-check the information you provide on the Payment Request Form (PRF).
The information you have provided is what we will use to deliver the service you have requested for.
Beneficiary name attached or registered on their money wallet or bank account must correspond with the information you provide to us.
For first-time users of our services, we will contact you to make sure all the information you have provided and the service you have requested for is in order.
Subsequent orders with the same info will be processed without notifying you.
We can make payment of any amount on your behalf. We advise the sender, once you fill in the Payment Request Form and submit to us, kindly know that banks, payment gateways, and payment systems have limits on the amount you can send per transaction.
If for some reason we cannot make a one-time payment because of the limits, we will make your payments in parts.
We will discuss the situation with you before we proceed to complete the transaction.
Our customer support representative is always online to help you with conversion, comparing rates, and other related matters.
We will contact the Sender or the one who requested our services via email or phone if the details you provided for a particular service are inaccurate or incomplete.
We will only process payment once the information you have provided to us is accurate.
In instances where you have provided us payment information, we will not be held liable once we complete the payment or for any delays caused as a result of wrong details.
In a case where the sender enters wrong details, we advise the sender to contact us by email or by phone as soon as possible.
Our customer care representative will help rectify the problem.
Our Payment Gateway meets all the International Security Standards and is PCI DSS Certified. MrPayer.com takes its security and private information seriously.
Any fraudulent activities we suspect on our website will be reported to the appropriate authorities. Any transaction or service request that we suspect or find to be fraudulent will be put on hold or deleted after investigation if deemed fit.
We will send you a warning note and might delete or suspend your account temporarily or permanently until further notice.